AI insights and practical tips built for small business owners

By George Papazian | Galyx.com | March 2026 Estimated reading time: 8 minutes I love research. I feel like an online Sherlock Holmes as I discover answers that raise new questions, then get those answers too. Last week, I went down one of those rabbit holes after a conversation with a friend who runs a solo consulting practice. She'd signed up for seven different AI tools in the span of two months. Seven. And she was using maybe two of them regularly. The rest? Sitting there

By George Papazian | Galyx.com | March 2026 Estimated reading time: 7 minutes I was having lunch with another business owner last week. He runs a commercial cleaning company with about thirty employees and a solid client list. Halfway through lunch, he looked up and said, "I keep hearing that AI is supposed to help with sales. But every time I look into it, it feels like it's built for companies with a hundred salespeople and a seven-figure tech budget." I understand that fr

By George Papazian | Galyx.com | March 2026 Estimated reading time: 8 minutes Back in the day, graphic images were a task that had to be done. I would either go through vast catalogs of photos myself or have a graphic designer search for stock images that didn’t look like every other company’s. Occasionally, I’d grab my camera and try to put something together that would work. It’s something I hear from SMB owners and can relate to, as I’ve lived it myself. Visual content ma

By George Papazian | Galyx.com | February 2026 Estimated reading time: 9 minutes A client of mine runs a small company in Pennsylvania. They're small but have built a solid reputation for their innovative product. Early last year, her office manager got an email from what appeared to be one of their vendors requesting payment via wire transfer. The email referenced a specific invoice number, mentioned specifics that seemed legitimate, and matched the client's writing style a

By George Papazian | Galyx.com | February 2026 Estimated reading time: 10 minutes Picture a symphony orchestra. You've got strings, brass, woodwinds, and percussion. Each section is world-class at what it does. But put them all on stage without a conductor and a score? You get expensive noise. What makes a great orchestra isn't just the talent in each chair. It's the coordination. The right instrument at the right moment, handing off to the next, building something none of t

By George Papazian | Galyx.com | February 2026 Estimated reading time: 8 minutes I remember getting a Swiss Army Knife when I was a kid. It had so many gadgets on it. A couple of different knives, nail file, magnifying glass, bottle opener, two things I still haven't figured out, and a mini saw. Honestly, I never used most of those things, but I was sure glad I had them. ChatGPT is a bit like that Swiss Army Knife. Lots of functionality, and most people don't use most of it

By George Papazian | Galyx.com | March 2026 Estimated reading time: 8 minutes I was sitting on the couch last Wednesday night, half-watching a cooking tutorial on YouTube, when my wife asked me what ingredients they were using. I grabbed the remote, rewound the video, squinted at the screen, and tried to pause at the right moment. The whole process took about two minutes for what should have been a two-second answer. Turns out, YouTube just solved that exact problem. And the

By George Papazian | Galyx.com | February 2026 Estimated reading time: 8 minutes We're in the middle of a shift that most business owners won't fully appreciate until it's too late. The AI conversation has moved past "should I adopt?" That question is settled. According to McKinsey's 2025 State of AI report, 88% of organizations now use AI in at least one business function. The U.S. Chamber of Commerce found th at small business adoption of generative AI jumped from 40% to 5

By George Papazian | Galyx.com | January 2026 Estimated reading time: 5 minutes More than thirty years. That's how long I've been in the business technology trenches helping companies automate repetitive tasks, untangle the complicated, and find growth in places they didn't think to look. I've worked my way through the introduction of PCs to database wars, past the widespread use of the internet, through mobile devices from phones measured in pounds to ounces, apps, and now

By George Papazian | Galyx.com | February 2026 Estimated reading time: 8 minutes Two billion dollars. That's what Meta paid in late December to acquire a nine-month-old AI startup called Manus. For context, Meta paid $1 billion for Instagram back in 2012, and people thought that was wild. This one is double the price for a company that barely had its first birthday. So naturally, the tech press lost its mind. "The end of the chatbot era." "The dawn of AI agents." A lot of br

The AI Trends That Actually Matter for SMBs in 2026